Returns Policy

Artwork Proofs
We will send artwork proofs for you to approve before beginning production. It is the responsibility of the customer to ensure that all artwork provided is correct; i.e. spelling, track information, track running order, song titles, contact information, etc. Quickburn cannot accept responsibility for information supplied incorrectly. All orders are manufactured to customer specification and are therefore non-replaceable, non-refundable and non-returnable goods

Audio
Please make sure your audio is thoroughly checked before sending it to us. It is the customer’s responsibility to check for possible glitches or tracks edited incorrectly. We duplicate what customers provide us with, therefore, if what is provided is incorrect, Quickburn cannot accept responsibility for any such errors

Order Errors / Cancellations
Once the artwork proofs have been approved the order is considered confirmed and production commences. If any errors (unless made by Quickburn) are highlighted or customer decides to cancel the order once production is underway, full payment will still be applicable for the cancelled order. If you should require replacement goods to be manufactured, this should be treated as a new order and again full payment will also be applicable. Quickburn cannot accept responsibility for customer errors